Recognition is earned, not purchased
Top Brand Awards
Every year, Review Mark recognises the best brand in each category — chosen through our independent assessment and the experiences customers share with us. Awards cannot be applied for or bought.
The first Top Brand Awards will be announced soon.
About the Top Brand Awards
The Review Mark Top Brand Awards celebrate Bangladeshi brands that keep their promises to customers, year after year. In each category we name one Top Brand of the Year: the brand that delivered the best overall experience — not the biggest advertiser or the loudest name.
The awards are part of our mission to help customers discover better brands and to show businesses what excellence looks like.
How winners are chosen
Every brand in a category is compared on the same evidence, collected over the whole award year:
- Customer reviews on Review Mark — the average rating, the number of approved reviews and how consistent they are over the year.
- The Review Mark assessment — product or service quality, customer service, delivery, communication and brand standards, using our published Excellence Criteria.
- Ratings across the web — public ratings on Google, Facebook and marketplaces such as Daraz, as supporting evidence.
- How problems are handled — how quickly and fairly the brand responds to complaints and negative reviews.
Our team shortlists the strongest brands in each category, reviews the evidence and agrees on one winner. Every decision is recorded, so it can be explained.
Who can win
- Any brand listed in the Review Mark brand directory, in the category it belongs to.
- The brand must have enough approved customer reviews during the year for a fair comparison.
- The brand must be active and serving customers in Bangladesh.
Brands do not need to apply. If your brand is not listed yet, you can suggest it from the brand directory.
Independent and fair
- Awards cannot be bought, sponsored or applied for.
- Using Review Mark services such as audits or improvement packages has no influence on the results.
- Fake or paid reviews are removed and count against a brand.
- An award can be withdrawn if a brand no longer meets the standard it was recognised for.
What winning brands receive
- The Top Brand of the Year title for their category, shown on this page and on their Review Mark brand page.
- An award certificate and a digital badge they can use on their website, packaging and social media.
- An announcement on Review Mark’s website and social media channels.
Help your favourite brands win
Customer reviews are at the heart of the awards. If a brand has served you well — or let you down — share your experience on its Review Mark page. Every honest review makes the results fairer.