Assess → Understand → Improve → Grow
Review Mark helps customers discover better brands through real reviews and insights, while helping business understand how customers see them and improve their brand experience.
Brand Excellence Certificate
Review Mark Brand Excellence recognizes brands that demonstrate strong standards in product or service quality, customer experience, trust, professionalism and overall brand performance. Anyone can apply. Every applicant goes through an independent Review Mark assessment against defined Excellence Criteria. Only qualifying brands receive the certification.
Every brand is welcome to apply for Brand Excellence and undergo an independent Review Mark assessment.
Brands must meet the defined Review Mark Excellence Criteria to receive certification.
Brand Excellence is earned through evaluation and demonstrated standards—not purchased.
Our services
Start with a free assessment, then go as deep as your brand needs.
Free
See Your Brand Through Your Customer’s Eyes. Get an independent assessment of your brand’s online presence, customer experience, reputation and overall brand performance—so you know what’s working, what needs attention, and where to improve.
৳5,000 one-time
Know What to Improve — and How to Improve It. Go beyond identifying issues. Get a detailed brand assessment, practical solutions and a clear roadmap to improve customer experience, brand performance and trust.
৳7,000/month
Keep improving with ongoing support. For brands that want continuous monitoring, improvement guidance and expert support beyond a one-time audit.
How it works
Our goal is not to criticize businesses. Our goal is to identify opportunities that help brands become more professional, consistent, trustworthy and customer-focused.
We independently assess your brand, customer experience and key areas of your business.
We highlight the opportunities that matter most for your customers.
You get a clear, practical plan to raise your standards, improve your customer experience and grow.
Insights
Brand Excellence ·
What does it take to earn the Review Mark Brand Excellence Certificate? A plain-language guide to the ten criteria.
Review Mark Insights ·
What does a 4.4 on Review Mark actually mean, and how is it calculated? A clear guide to our star rating and labels.
Review Mark Insights ·
Customer reviews, test purchases, service checks and ten clear criteria — here is exactly how Review Mark assesses a brand.
The best way to understand a brand is to hear from the people who experienced it. Write a review, or share a video of your shopping experience in our yearly Video Review Contest.
